Privacy Policy

Last updated: 10 August 2026

This policy explains how WCL Window Cleaning Leads ("WCL", "we", "us") collects, uses and protects the personal information you give us when you use this website or get in touch. We are the data controller for the information you provide, and we handle it in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who we are

WCL Window Cleaning Leads is a UK business that connects window cleaners with new customers through online advertising. If you have any questions about this policy or your information, contact us at oliverandjackbedding@gmail.com or on WhatsApp at 07495 464466.

[If your business is a registered company, add the registered name, company number and registered address here.]

What information we collect

When you submit our contact form or message us, we collect the details you choose to give us, which are:

• Your name
• Your company name
• Your main coverage city or area
• Your email address
• Your phone number

We may also collect basic technical information automatically when you visit the site, such as your device type, browser and general location, and how you use the site. This helps us keep the site working and improve it.

How we use your information

We use the information you give us to:

• Respond to your enquiry and tell you whether your area is available
• Contact you about our service by phone, email, WhatsApp or text
• Set up and manage your account if you decide to work with us
• Send you relevant updates about our service, where you are happy to hear from us
• Keep records, meet our legal obligations and improve how the business runs

Our lawful basis for using it

Under UK GDPR we rely on the following lawful bases:

• Consent. when you submit the form or message us, you are asking us to get in touch, and you can withdraw this at any time.
• Legitimate interests. to respond to enquiries, run and grow our business, and keep our service and records in order, in a way you would reasonably expect.
• Contract. where you go on to work with us, to provide the service you have signed up for.
• Legal obligation. where we must keep certain records by law.

Who we share it with

We do not sell your personal information to anyone. We only share it where necessary with:

• Trusted service providers who help us run the business, such as our form and website hosting, customer messaging tools and email providers, who act on our instructions.
• Advertising and analytics platforms, such as Meta and Google, in connection with running and measuring our ads. These providers have their own privacy policies.
• Anyone we are required to share it with by law, or to protect our legal rights.

Some of these providers may process data outside the UK. Where they do, we take steps to make sure your information is protected to UK standards.

How long we keep it

We keep your information only for as long as we need it. If you enquire but do not go on to work with us, we will usually keep your details for up to [24] months in case you get back in touch, then delete them. If you become a client, we keep your records for as long as you work with us and for a reasonable period afterwards to meet our legal and business obligations.

Your rights

Under UK data protection law you have the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete your information
• Object to or restrict how we use it
• Withdraw your consent at any time
• Ask us to move your information to another provider

To use any of these rights, email us at oliverandjackbedding@gmail.com. We will respond within one month.

Marketing

If we send you marketing messages, you can opt out at any time by replying to tell us to stop, or by using the unsubscribe link in our emails. We will always act on your request.

Cookies

This site may use cookies and similar technology to keep the site working, understand how it is used, and measure our advertising. You can control cookies through your browser settings. [If you add advertising or analytics cookies such as the Meta Pixel or Google Analytics, add a cookie banner and list them here.]

Keeping your information safe

We take reasonable steps to protect your information from being lost, misused or accessed without permission. No system can be guaranteed completely secure, but we work to keep your information safe and only let people access it where they need to.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator, at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Please check back so you are aware of any updates.